Privacy & Cookie Policy

1. Introduction

This Privacy & Cookie Policy explains how BERCIANU SPEDITION TM SRL (“the Company”, “we”, “us”) collects, uses and protects personal data in compliance with:

• UK GDPR (as incorporated into UK law after Brexit)
• Data Protection Act 2018 (UK)
• EU GDPR (Regulation (EU) 2016/679)
• PECR (UK Privacy and Electronic Communications Regulations)

This policy applies to all visitors, users and customers accessing: https://bercianuspedition.com

We are committed to lawfully protecting your privacy and handling your data responsibly.

2. Data Controller

BERCIANU SPEDITION TM SRL
Suharau, Romania
Email: info@bercianuspedition.com

Processing of UK residents’ data falls under UK GDPR; processing of EU residents’ data falls under EU GDPR.

3. Personal Data We Collect

We only collect information necessary for communication and service delivery:

• Full name
• Email address
• Phone number (optional)
• Information submitted through contact or enquiry forms

We do not collect special category or highly sensitive personal data.

We do not process data for purposes other than those outlined in this policy.

4. Legal Bases for Processing

We process personal data lawfully based on:

a) Consent

For analytics cookies, marketing cookies and optional communications.

b) Contractual necessity

When you contact us for services or enquiries.

c) Legal obligation

For accounting, tax or regulatory compliance.

d) Legitimate interest

To operate, maintain and improve our website and services, without overriding your fundamental rights.

5. How We Use Personal Data

We use your personal data to:

• Respond to enquiries
• Provide information about our logistics services
• Maintain and manage business relationships
• Improve website security, stability and performance
• Comply with legal and regulatory obligations

We do not use data for marketing unless you have explicitly given consent (as required by UK GDPR + PECR).

6. Sharing Personal Data

We may share personal data only with:

• Website hosting and IT service providers
• Email and analytics providers
• Regulatory or law enforcement authorities (when legally required)
• Contracted partners supporting logistics operations

We never sell or rent personal data to third parties.

7. International Data Transfers

As our company is based in Romania (EU), personal data of UK users may be transferred outside the UK.

Data transfers are protected using:

• UK or EU adequacy decisions
• Standard Contractual Clauses (SCCs)
• Additional technical and organisational security measures

We ensure all transfers comply fully with UK GDPR and EU GDPR.

8. Data Retention

We retain data only as long as necessary:

• Contact/enquiry information: up to 12 months
• Contractual or administrative data: as required by law
• Technical and cookie data: based on provider retention settings

After expiry, data is securely deleted.

9. Your Rights (UK & EU Users)

You have the right to:

• Be informed about how your data is used
• Access your personal data
• Request rectification or correction
• Request erasure (“right to be forgotten”)
• Restrict processing
• Request data portability
• Object to certain types of processing
• Not be subject to automated decision-making or profiling

Supervisory Authorities

UK: Information Commissioner’s Office (ICO) — https://ico.org.uk
EU: Your national Data Protection Authority (DPA)

To exercise your rights, contact us at:
📧 info@bercianuspedition.com

We respond within 30 days.

10. Data Security

We implement appropriate technical and organisational measures, including:

• SSL encryption
• Secure servers
• Restricted access controls
• Routine monitoring and updates
• Data minimisation and secure deletion

11. Data Breach Notification

If a data breach occurs:

• We notify the ICO or relevant EU DPA within 72 hours, where required
• We notify affected individuals when the breach poses a high risk to their rights or freedoms

12. Cookie Policy

We use cookies and related technologies on bercianuspedition.com to operate, secure, and improve the website.

12.1 What Are Cookies?

Cookies are small text files stored in your browser. They enhance functionality, improve user experience and support website performance. Cookies may also be placed by third parties we engage.

12.2 Types of Cookies We Use

a) Strictly Necessary Cookies

Essential for core website functions. No consent required under PECR.

b) Analytical / Performance Cookies

Used to understand visitor behaviour and improve website efficiency. Consent is required in the UK & EU.

Tools may include:

• Google Analytics
• Google Tag Manager

Data collected may include: anonymised IP addresses, pages visited, session details, device/browser type.

c) Third-Party Cookies

Used for analytics, embedded content or advertising, including:

• Facebook Pixel (requires consent)

These third parties may collect behavioural data for personalised advertising.

12.3 How to Disable Cookies

You can disable cookies through your browser settings:

Chrome • Firefox • Safari • Edge • Opera

Important: disabling essential cookies may affect website functionality.

You may withdraw cookie consent at any time.

13. Contact Information

For privacy or GDPR enquiries, please contact:
BERCIANU SPEDITION TM SRL
Email: info@bercianuspedition.com
Website: https://bercianuspedition.com

This document is provided for transparency and informational purposes. If you require legal advice specific to your situation, please consult a qualified professional.